Frequently asked questions

How easy is this pet camera to operate?


There is only a one button action required to operate Mr Petcam. After properly mounted to your pets collar, you can be up and running within 30 seconds or less!




How does Mr Petcam record?


Mr Petcam records to a 2gb Micro SD card (included). This memory card is good for up to 65 minutes of continous recording. Mr Petcam accepts micro SD memory cards up to 32gb in size.




What is included with purchase?


Each Mr Petcam comes with the camera itself, mounting bracket and clip, adjustable velcro attachment loop, battery charging cable and instructions. If you prefer video instructions, a link will be provided showing the easy operation of Mr Petcam.




How secure is it to my pets collar?


If our mounting instructions are correctly followed, Mr Petcam is very secure while on your pets collar. To prevent any loss, we also include a safety lanyard that attaches to the collor as a backup.




Specifications?


Interface port: USB 2.0
CPU:A0-CORETEX kernel
Video decoding: H.263
Video compression: MPEG4
Video code: MJPEG
Video Resolution: 1280*720 30fps
Storage media: Micro SD card support SDHC
Support capacity: Max 32GB
Software: Operating system or the mainstream audio and video playback softwarre
Picture Mode: JPG
File format:AVI
Picture Resolution: 1280*720
System: Windows
Recharge Voltage: DC-5V
Data Transfer Interface: Mini 8pin USB
Memory Card: TF - Micro SD - Up to 32GB
Battery: High capacity lithium polymer battery
Size: (Approx. )27*26*26mm
Color: Black
Weight: 16 grams




How heavy is our pet camera?


Mr Petcam is feather light. Weighing in at only 11 grams, neither dogs nor cats will notice it's tiny presence.




Do we ship internationally?


Yes! Please CLICK HERE to contact us. Please let us know the quantity you wish to order and destination country. We will get back to you as soon as possible with a shipping quote.




How to view the recorded video files?


This camera records to a micro sd card. After your pet has returned with their video footage, you can connect the camera directly to your Windows based PC to view the recorded video files. Or you can remove the micro SD card and insert it into a micro SD card reader (if available).




What format does Mr Petcam record in and how do I view my pets videos?


Our camera records in AVI format which plays back on most Windows computers that have Windows Media Viewer (WMV) installed. If you do not have this program, it is a free download you can obtain from Microsoft's website. After your pet is finished being a videographer, you simply connect Mr Petcam to your computers USB port using the provided cable. You then transfer the videos files from the micro SD card into destination folder of your choosing. You then double click the videos to play them back.




How long does the battery last?


With a full battery charge, Mr Petcam can record continously for over one hour. If you enable motion activation mode, it will only record video when it senses motion. This can greatly extend the battery life of Mr Petcam as it is not recording continously but only when there is movement. In motion activation mode, battery life can exceed eight hours or sometimes longer depending on how active or unactive your pet is.




Can the camera be used for other purposes?


Yes. Mr Petcam is a very versatile little DVR (Digital Video Recorder) with many uses beyond that of just POV (point-of-view) pet recordings. Many of our customers use the camera for day to day uses including sports, home security, baby monitoring etc.




Is it waterproof?


Mr Petcam does not have a waterproof rating. However, being mounted directly underneath your pets collar, it prevents any light rain from potentially reaching the cameras internals. We do not advise using Mr Petcam in rainy conditions. Water damage is not covered by our 1-year warranty.




Does it work better on cats or dogs?


It really depends on the cat or dog. Cats in general move more slowly and gracefully than dogs. Also, cats usually turn their heads less frequently. This creates more stable and clear video results. However, many of our customers use Mr Petcam on their dogs with great results!





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